For the first time in the sweeping machine industry “CLEANLAND” is proud to introduce online customer complaints management system on the homepage of our website www.cleanland.co.in. Our online complaint portal will give customers access to register their grievances online http://roadsweepingmachine.com/servicedesk/inquiry and our dedicated service team will go the extra mile to satisfy the customer’s concern related to his sweeping machine. Our service team will address the complaint within 02 hours. We will do our best to resolve the customer complaints within 72 hours maximum.
Meanwhile, our customers will get notified with a service registration number (SR number) once they register their complaints online. They will continue to get notifications on their mobile number at each stage of their complaint. Once we resolve the complaint, then these notifications will stop.
Our commitment to our customers goes way beyond their initial purchase. Cleanland have adopted a service approach that recognizes that each of our customers is unique. We offer a trusted and reliable partnership through excellence in end-to end service. Cleanland believes that a better service is important to build a brand.
We are proud to offer this assurance of customer satisfaction because we at ‘CLEANLAND’ go to great lengths to ensure our customers are completely satisfied with their ‘CLEANLAND’ Industrial sweeping solutions.